Support + Maintenance
We operate on the notion that an effective digital presence is not a "set it and forget it" atmosphere.
Your Drupal site is a living, breathing and evolving application which must be properly maintained to thrive. Our Drupal experts provide the critical support role your business needs, allowing you to focus on what's most important.
Maintenance + Management
Having a team of Drupal specialists available to provide expert advice, support, and issue resolution is fundamental to maintaining a purposeful digital presence.
Our custom support packages include services such as:
- Functional Enhancements
- Software & Security Updates
- Release Planning
- Ongoing Quality Assurance
- Drupal CMS Support
- Ongoing On Page Optimization
Drupal Security Updates
As with any software, security updates must be performed to ensure you protect your site, users and business.
With Drupal, it’s misleadingly easy to click the update button, close your eyes, cross your fingers and hope that nothing goes wrong.
While in reality, a security update should include Drupal experts who not only understand the current state of your website, but who can implement any necessary changes to minimize your downtime and ensure your site is secure.
Real Time Support During a Pandemic
In the height of the COVID-19 epidemic Garlock, a multinational manufacturer of high-performance fluid sealing and pipeline solutions, found themselves in a situation where they needed to communicate with their employees, and they needed to do so fast.
Problem was that their intranet did not support their needs. Having worked with our team for years on a variety of projects, they reached out to the Thinkbean for a solution.
Discover how in less than 24 hours from contacting us Garlock was able to provide secure, password protected pages to communicate with their staff.
We offer only Drupal-specific hosting solutions. We do not try to be all things to all people. There are plenty of hosting providers that offer inexpensive hosting solutions that fit a variety of site technical requirements. Our hosting solutions are optimized for Drupal and allow our clients a single point of contact for their website or application needs. Our team is seamlessly woven into the unique requirements of the project, whether that is e-commerce, 3D rendering, or HIPAA compliance. Our hosting solutions are customized to you and can grow in real time as the needs of your business grow.
We offer a variety of private training classes which offer a customized curriculum tailored specifically to the needs of your organization and deliver information at a pace and in the environment that's best for you.
Private training sessions are ideal for those looking for:
- Fully customized curriculum tailored specifically for your team
- Closed environment (only your team are in attendance)
- In-person training either at our facility (Boston area) or at your location
- Live online training
We have delivered training to organizations such as GE, MIT and the FAA as well as individual site administrators looking to advance their Drupal knowledge.